Digitalised communication with customers
Up-to-date digital provision of information about financial products is nowadays essen-tial for customers and business partners. Thus, Landesbank Baden-Württemberg (LBBW) together with Telekom MMS has replaced its customer por-tal by the new Financial Markets portal. The portal platform based on Caseramp meets the latest technical as well as regulatory requirements and provides a wide range of information and research opportunities about financial products to the different target groups of LBBW.
Reference overview
Task
Modernization of the customer portal for target group-oriented service and for adherence to new regulatory guidelines and regulations.
Solution
Development of a Financial Market portal based on the new open-source-based portal technology Caseramp and mobile provision of platform.
Result
A platform, which meets the regulatory requirements and provides a wide range of information about financial products to the target groups.
Benefits for our customers
Efficient processes: Digitization of manual processes and thus reduced workload for central units
Customer-centric content: Optimum focus on market demand through individual approach of target groups
Sustainable application: Flexible, efficient and responsive micro-service architecture of the portal
Appealing design: Representative display of financial market data and products
Modular architecture: High scalability enables a rapid technical upgrades
Independent technology: Prevention of dependencies of certain providers through open-source-technologies
About LBBW
Landesbank Baden-Württemberg (LBBW) is a medium-sized universal bank, which manages the companies, private customers, institutional customers and saving banks. As an institution under public law, the LBBW-group has more than 10,000 employees working at 160 locations throughout Germany. The headquarters are located in Stuttgart, Karlsruhe, Mannheim and Mainz. LBBW also supports its customers abroad with 17 locations world-wide.